Explore The Open
Careers At Fresver
Join Us & Be Part Of Something Bigger?
✨ Career Growth Opportunities
✨ Continuous Learning & Personal Development
✨ Supportive & Positive Team Culture
✨ Recognition & Rewards
✨ Attractive Benefits Package
Staff Welfare & Benefits:
- Attractive Salary Package
- Medical Benefits
- Training & Upgrading
- Performance Bonus
- Staff Discount & Privileges
- Annual Leave
- Team Bonding
Sales Manager
Job Description
- Achieve the monthly personal sales targets set by the Company.
- Provide professional skincare and wellness consultations, recommend suitable treatments and products, and deliver exceptional customer service to ensure customer satisfaction.
- Build and maintain strong relationships with customers through excellent after-sales service and follow-up.
- Work closely with therapists and the outlet team to ensure smooth daily operations and achieve outlet sales targets.
- Perform general administrative duties, including customer record management and appointment coordination.
- Carry out any other ad hoc duties and responsibilities as assigned by the Company.
Job Requirements
- Minimum 3 years of proven sales experience in the beauty and wellness industry, with a strong track record of achieving sales targets.
- Self-motivated, proactive, independent, and results-oriented with a positive attitude.
- Passionate about sales and committed to delivering outstanding customer service.
- Excellent interpersonal, communication, and consultation skills.
- Strong team player with the ability to collaborate effectively and demonstrate leadership qualities.
- Willing to work retail hours, including weekends and public holidays.
Remuneration & Benefits
- Attractive remuneration package comprising competitive basic salary, sales commission, and performance incentives.
- Career advancement opportunities within a growing and established beauty & wellness company.
- Comprehensive training and continuous professional development.
Beauty/Wellness Therapist
Job Description
- Deliver professional beauty/wellness treatments while consistently achieving personal sales targets.
- Provide exceptional customer service and ensure a positive customer experience at every visit.
- Build and maintain strong, long-term relationships with customers.
- Perform professional skin/wellness analysis and provide appropriate advice and treatment recommendations.
- Ensure treatment rooms are clean, hygienic, and well-maintained in accordance with the Company’s cleanliness and safety standards.
- Handle, maintain, and ensure the proper upkeep of outlet equipment and treatment machines.
- Adhere strictly to all treatment protocols, operating procedures, and Company guidelines.
- Carry out any other ad hoc duties and responsibilities as assigned by the Company.
Job Requirements
- Minimum 3 years of working experience in the beauty and wellness industry.
- Possession of a recognized professional beauty certification will be an added advantage.
- Passionate about beauty, customer service, and delivering quality treatments.
- Self-motivated, proactive, and able to work independently as well as part of a team.
- Well-groomed with a positive attitude and excellent interpersonal skills.
- Willing to work retail hours, including weekends and public holidays.
Remuneration & Benefits
- Attractive remuneration package comprising competitive basic salary, sales commission, and performance incentives.
- Career advancement opportunities within an established beauty and wellness company.
- Ongoing training and professional development to enhance technical and customer service skills.
Customer Service Officer (Full / Part-Time)
Job Description
- Promptly follow up on customer inquiries, appointment bookings, requests, confirmations, and phone calls.
- Deliver exceptional customer service and ensure a positive customer experience at all times.
- Perform accurate daily data entry for customer and staff records, and prepare reports for submission and compilation.
- Handle general administrative and clerical duties to support daily operations.
- Carry out any other ad hoc administrative tasks and responsibilities as assigned by the Company.
Job Requirements
- Minimum 2 years of experience in a customer-facing or frontline service role; experience in the beauty and wellness industry will be an added advantage.
- Tech-savvy with the ability to learn and adapt to digital systems and applications quickly.
- Excellent verbal and written communication skills, with strong interpersonal and customer service abilities.