Privacy Policy

Personal Data Protection Policy (PDPA)

At Fresver, we value the trust you place in us. We are committed to protecting your personal data and managing it in a responsible and transparent manner, in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).

By providing your personal data to Fresver, you acknowledge and consent to its collection, use, and disclosure for the purposes set out below:

1. To facilitate your access to and use of our website, online platforms, and communication channels;
2. To manage appointments and provide the products and services you have requested, including service-related updates and SMS/WA notifications;
3. To share with you updates on our latest treatments, promotions, and special offers, where consent has been given;
4. To support customer relationship management and enhance your overall experience with us;
5. To conduct research and analysis to improve our services and offerings;
6. To verify your identity and process transactions or service requests;
7. To respond to your enquiries and provide customer support;
8. To administer promotions, campaigns, contests, and giveaways organised by Fresver or on our behalf;
9. To comply with applicable laws, regulations, legal obligations, or requests from regulatory and government authorities;
10. To safeguard our operations, including the detection and prevention of fraud, misuse, or security threats.

Fresver will not use your personal data for any purpose beyond those stated above without obtaining your consent, unless permitted or required by law.
You may withdraw your consent for marketing communications at any time by contacting us in writing. Upon receipt of your request, we will cease such communications within a reasonable timeframe, subject to legal and operational requirements.